How to Fix Gmail Android App Sync Errors

Gmail Android App Sync ErrorsGmail app for Android devices makes life easier for people who manage work on the go. With apps like Gmail for work and Outlook, the workplaces have expanded their horizon. Working while travelling is now a reality because of efficient smartphone apps and speedy internet connections. Being in constant communication is a far easier job when one has installed the Gmail for work apps. While Gmail is smoother in functioning and employs stringent security measures to avoid hackers, certain trivial and minor settings given wrong may disrupt the Gmail services to your Android device or cause sync issues in it.

The sync issues are identified by the problems like not receiving emails, unable to compose, send, open, or edit emails, getting an error message notifying account not synced, etc., these can be easily overcome if one knows what causes the sync issues. The primary cause of the sync turned off is internet connectivity disruption. Check if the internet connectivity is not disrupted before employing stringent measures.

Listed below are few easier methods to diagnose the cause of the sync errors and rectify them on your own. If the issues cannot be overcome using the simple methods, one may have to report it at a Gmail help forum and wait for an appropriate response. When reporting an issue a user is required to provide information about the Android version running on the smartphone. Also, there are many third-party support teams ready to look into the issue and help resolve them quickly when contacted via phone at a toll-free number.

Wrong Gmail Settings:

It is important that one sets the Gmail notification settings ON for mail forwarding. If you have turned it off, for IMAP/POP settings the mail may not be forwarded to the Gmail app. Configuring the settings is quite easier as Google organises each tab neatly under the settings button. Click the settings button on the desktop Gmail window and choose the settings option. This should open all tabs for settings, like the General settings, Labels, Inbox, etc., choose the Forwarding and POP/IMAP setting. If POP or IMAP is not enabled the mail forwarding will not be carried out. It is good to enable either IMAP or POP  for mail forwarding to Gmail app. Enabling both may cause interference and is not recommended for a user. If you cannot find the settings tab to be configured for Gmail app, you can search online for assistance. Once configured you may have to restart the android device for the settings to be applied. If the configuration settings are in right place, then check for other issues that can interrupt with device syncing.

Internet connectivity disruption:

It is common for us to have enabled Airplane mode accidentally when we operate the smartphone in haste. This will switch off the internet connectivity and stop the device sync function. If you access Gmail app, an error message saying no internet connectivity or the account not synced may be displayed. Also, sometimes the wireless data connections are lost due to interference from other signals which causes the sync errors. To check the internet connectivity open a website in a browser. If the internet connection is safe and secure, try checking the sync settings of the mobile device.

Sync settings for apps in Android devices:

Android devices allow a user to sync all apps simultaneously with one tap. This setting makes the job of syncing easier, but when one accidentally turns it off, all syncing is affected, Gmail app included. A new user who is checking the new phone may accidentally turn off sync for Gmail account without noticing it. It is hard to find the sync setting for Gmail account. It is accessed via the general phone settings. Choose the Gmail account and tap the more option indicated in the form of three vertical dots. Make sure that the Auto-sync data is turned on to avoid sync issues. In older version Android devices this setting is grouped under the Data usage for Wireless & Networks settings.

Sync settings on Gmail App:

If the Gmail app has turned Gmail sync off, a person cannot send an email or receive new emails in the inbox. Also, the app seems too slow with emails stuck in outbox folders. If the sync is not enabled the inbox is not updated as and when a new mail arrives. To check the settings, open the Gmail app and click the menu indicated in the three horizontal lines on top of the leftmost part of the screen. From the menu go to settings and choose the right Gmail account. Ensure if Sync Gmail is checked. If not tap to check the box and restart the device. If the settings are in place, restart the device. Sometimes a restart if all that is needed for the device to apply all the configured settings.

How to Setup Gmail account in iPhone

Setting up a Gmail account in iPhone can be a tiring task, especially when one is not adept at configuring the mail settings in the phone. There are three ways in which one can configure to get Gmail notifications on the iPhone. First and foremost requires one to add the account automatically or manually. During the manual addition, configuration settings must be explicitly given. The next method uses the IMAP/POP feature of the new Gmail and configures the push button notifications. This helps one automatically sync the mail on the desktop with the iPhone. The third and the easiest method is to install the Gmail app for the iPhone available at the iTunes store. While the last method is easier and less hassle free, many people prefer to install it with appropriate configuration settings turned on. Listed below are the three methods in detail. One can call the third party Gmail support team to get assistance at any juncture.

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Adding the Account Automatically/Manually: Tap on the iPhone settings, and choose the Mail, Contacts and Calendars option. Tap the Add Account option and access the list of email providers available. Choose the Google and provide the account information correctly to get the account verified. If you have turned on two-step notification takes care to provide the app-specific password only. One can also choose to provide the account information, incoming mail server information and outgoing mail server information manually if one is accessing Gmail via IMAP. Alternately, one can choose the ”Other” option from the list of email providers and give the information manually to ensure that every stage is configured in right manner. For the people, who do not want to get into trouble with wrong or mismatched configuration settings, the automatical addition of email account is the best choice. But, since Google has disabled sync notification support, one may have to use IMAP or POP for getting push notifications for Gmail. Alternately, one can choose to get the Gmail notifications in the Email app of the iPhone, by choosing the Microsoft Exchange. This method is elaborated below.

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Getting Push notification Via the Microsoft Exchange: Open the Mail, Contacts and Calendars option from the settings page of the iPhone. Tap the Add Account and choose the Exchange instead of Google and proceed next. Enter the full Google email address and provide appropriate password. Type in the server field, let the Domain field remain blank, proceed to give the right account and password details and save the account while ensuring that Mail option is enabled. Doing this ensures that the Gmail is synced to the Mail app of the iPhone and hence one can easily get the mail notifications to the Mail app itself.

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Adding Gmail to iPhone via IMAP:

For this option to work, one must first enable the IMAP settings in the desktop version of the Gmail. Once this is done, access the settings page on the iPhone. Choose the Mail, Contacts and Calendar option. From the list of email, providers choose the other option. The IMAP settings require manual configuration of the incoming and outgoing mail server. Choose the add mail account and provide Gmail account information correctly. Give the Description of new account as Gmail. Tap the Next button on the Right side near the notification bar. It will display a page requiring you to fill incoming and outgoing mail server information. Choose IMAP, and provide host name as for the incoming mail server, along with correct Gmail account information. For the outgoing mail server, provide with the correct username and password. Tap Next and wait for it to verify the Gmail account. After verification is successful, ensure that Mail is turned ON. You can access the mail from the mailboxes of the iPhone. You can get on-call assistance from our third-party tech support team to wade through the configuration settings phase.

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Install the Gmail App for the iPhone: From the iTunes store, download the Gmail app for the iPhone/iOS. Once installed, open it and provide right account credentials. This method guarantees access to all sent, received folders of the Gmail account. One can get notification when a new mail arrives by choosing appropriate settings at the notification center (available in the iOS8 models). Choose the Gmail app from the list of apps at the notification center and set the alarm/beep or banner/badge setting according to your preference. Although one can easily autocomplete the sender email address, one cannot access the contact list from this app. Other additional features like easier picture attachment, share button accessibility make using Gmail for work an easy task. If one has enabled the two-step verification for the Gmail, logging in to the Gmail may be a confusing task. Get instant help from the third-party Gmail technical support team in this regard.

How to Set Up Outlook 2007 for Gmail

Using Gmail for work offers the benefit of easier access via various apps or using the Outlook. Whether one is using Gmail for work apps or a dedicated Gmail account for work, setting up forwarding of emails via POP or IMAP is the new way to be in constant communication. The POP (Post office Protocol) is much older than IMAP (Internet Message Access Protocol), but both offer benefits to the person accessing the mail from a remote device connected to the internet. Listed below are the configuration methods to allow POP or IMAP access to Gmail in Outlook.

Setting up Outlook with POP for Gmail

In Gmail or the Gmail for work email account, one should access the account settings page and choose the Forwarding and POP/IMAP tab and choose the enable POP for mail that arrives from now on, also choose to archive copy of mail when it arrives. The rest of configuration must be carried out in Outlook. One can choose auto configure MS Outlook which automates the process of configuration after the user enters the email address and password in the dialogue box which appears after clicking the Add New Account tab from the File Menu. If a user wants to configure manually he/she can check the manually configure server settings in the Add New Account dialogue box.


After selecting Internet email, the user must provide the email address, account type (POPversion), incoming mail server as and outgoing server as The user is also required to provide the login username and password.

Click more settings visible in the dialogue box and configure the outgoing settings to be same as the incoming mail server.

Check the server port numbers used in the Advanced tab of the same window. The values depending upon the type of encryption used may vary. In general, SSL is the preferred encryption type for which the POP incoming server is 995 and outgoing SMTP server is 465.


Once it is done, click the Test Account Settings button in the Add New E-mail Account dialogue box. Once the test/configuration returns success, the user is notified with a congratulatory message.

Close the box and click finish on the wizard window. Henceforth, Outlook will be able to access Gmail on any remote device.

You will want to choose POP forwarding if you are accessing the mail from a single smart device and require constant availability of emails in offline mode also.

Setting up Outlook with IMAP for Gmail

It is recommended that a user uses either a POP or IMAP forwarding and not both. The configuration settings are much similar but vary in the port numbers which are provided in the Advanced setting tab of the E-Mail account setting window.

The initial settings in the Gmail/Gmail for work in the forwarding tab must be selected appropriately (enable IMAP). Choose whether the server needs to be updated immediately, whether the message needs to be archived and set a limit of the messages/IMAP folders.


Open the Outlook and go to account settings from the Tools menu, and select ‘new’ under the E-mail accounts. Listed below are steps to configure the IMAP manually.

Choose the email service as the Internet E-mail and proceed to give details like the name, email address, and account type as IMAP. This should update the incoming mail server as and outgoing mail server as and proceed to click More settings.

This opens up a new dialogue box which allows the user to configure the Outgoing server and advanced settings. The outgoing server is chosen as same settings as incoming mail server.

The advanced tab allows the user to check if the right port numbers are provided. When using SSL encryption connection, the incoming server port number is usually given as 993 or 143 (sometimes, 585).

The outgoing server port number is given as 25 or 465 (sometimes, 2525).

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After the port numbers are given correctly, click OK and Test Account Settings. Upon successful test pass, the user is notified with a congratulatory message.

Click Finish to close the new E-mail Account window. You can start using Gmail account via Outlook.

It is better to use IMAP mail forwarding whenever a user accesses the Gmail from multiple devices and wants to check emails frequently and quickly over a reliable internet connection. IMAP is considered to be the best forwarding protocol to be used, for it allows features to store the email and forwards the copy of emails to the Outlook.

In case, the user had been using POP and added IMAP recently, a user should first import the contacts from the POP account and then remove the account and hence, disable the POP forwarding at the Gmail account setting tab. It is recommended that a user uses a single type of mail forwarding.

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